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Expired Deadlines

The "Expired Deadlines" tab shows you all cases where a set deadline has passed. This way, you can quickly find cases where action is required.

The image shows the OmbuDesk dashboard in the "Expired Deadlines" tab, which is marked in the navigation.

What search and filter functions are available to you in this tab?​

You have the possibility to use all data fields as filter and search functions.

You can find the instructions for this in the Dashboard section.

Where can you view the expired deadline of a specific case?​

You have two options to view an expired deadline of a specific case:

  1. Look at the "nearest deadline" data field to see the exact date a deadline has expired in a specific case.

The image shows the expired deadlines tab and in it the column "Current deadline" is marked

2a. Open the digital case file of a case where a deadline has expired using the arrow symbol on the far right.

2b. Navigate to the "History" tab in the digital case file.

2c. Filter the history for "Deadlines" and you will see the expired deadline and possibly other deadlines in the case.

The image shows the history in the digital case file under the filter condition "Deadlines". Both are highlighted in color, as is the arrow symbol for opening the case file. The picture has the single steps also marked with 2a,2b,2c for clarity.

How do you remove an expired deadline from the "Expired Deadlines" tab?​

If a party fulfills a task that you have linked to a deadline, the deadline is no longer applicable.

You can mark expired deadlines as "fulfilled" and thus remove it from the "Expired Deadlines" tab.

Follow steps 2a-2c for this. With a click on the orange "clock symbol", you can mark the deadline as fulfilled.

The image shows the "Mark deadline as fulfilled" action, which is highlighted in color, and the resulting dialog window in the digital case file. As well as the change from the orange time icon to the text "already fullfiled" after pressing the icon and confirming the fullfilment.