📄️ Industries
The settings page for industries offers you a dual functionality:
📄️ Case Status
The case status is the central tool to process a case along your processes. The case status settings allow you to customize all available case statues in the digital case file.
📄️ E-Mail Templates, Text Blocks & Placeholders
E-mail templates, text blocks & placeholders allow you to drastically reduce the time needed for communication with your parties.
📄️ Experts
You can store experts in OmbuDesk if you work with external experts in your dispute resolution office.
📄️ Standard Documents
OmbuDesk offers the possibility to store standard documents in the admin area.
📄️ Custom Fields
OmbuDesk can be flexibly adapted to the specific needs of your dispute resolution office. In the Custom Fields settings, you can create additional data fields that are displayed in the "Details" tab of the digital case file.